CANCELLATION/NO-SHOWS
To ensure fairness to instructors and fellow clients, we enforce the following cancellation policy for all classes.
Unlimited Pass Holders
- Late cancellations will be charged $14
- No-shows will be charged $20
Class Pack & Pack Membership Holders
- Late cancellations and no-shows will result in one class credit deducted from your account
Additional Policy Details
- Reservations may be cancelled without penalty up to 12 hours before the scheduled class start time, regardless of class size.
- Any cancellations made within 12 hours of class start time is considered a late cancellation.
- A no-show (failure to attend without cancelling) is treated as a late cancellation and is subject to the same penalties.
- Double-booking that result in late cancellation will be subject to the above charges or credit deductions.
All charged and deductions are applied automatically through your account.