LATE ARRIVALS

Clients must be checked in and ready to enter class at the scheduled start time.

• New clients may not enter class if they arrive less than 5 minutes before the scheduled start time. This allows our staff adequate time to get you set up safely and comfortably.
• Doors will be locked 5 minutes after the start of class. No entry will be permitted after this time to ensure the safety and experience of all participants.
• Late arrivals are not permitted to enter once class has begun, regardless of reason.

If a class is full and you are not present at the scheduled start time (or have not notified the studio that you are on the way), your spot may be released to a waitlisted or standby client.

We ask that you stay for the entire class and wait to be dismissed by your instructor.

If a class reaches full capacity, we encourage clients to join the waitlist.

• If a spot becomes available, you will be automatically added to the class up to one hour before class begins and will receive an email confirmation.
• If you are added from the waitlist and can no longer attend, please notify the studio as soon as possible so the spot can be offered to another client.
• If you are signed up for a waitlisted class and are not present at the start of class, your spot may be released to another client who is present and waiting.

Cellphones are not permitted in the studio during class unless there is an emergency.

Please store your phone in a locker or safely leave it in your vehicle before class.